Free Shipping
For a limited time, you’ll get Free Shipping on all orders over $49 (US, Canada and Mexico only).
Orders that qualify for free shipping to the US, Canada and Mexico may only be shipped using the standard UPS or USPS shipping method. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.
- Some seasonal promotions may offer free shipping worldwide. These orders are shipped using the standard carriers. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.
- Orders placed by Premier members qualify for free shipping using the standard carriers’ shipping methods to the Contiguous US, Canada and Mexico. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.
- Autoship orders do not qualify for any free shipping offers or promotions.
- Some restrictions may apply based on the weight of the item being shipped. Such orders are evaluated on a case-by-case basis. Please contact Customer Service if you have questions about your order.
General Information
We process and ship all orders within 24-48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM CST, excluding holidays).
The following chart should aid you in determining when your package will be delivered:
| Service (Contiguous USA) |
Processing Time in | Time in Transit in | Expected Delivery in |
|---|---|---|---|
| Ground | 1 Business Day | 2-5 Business Days | 3-6 Business Days |
| Ground | 1 Business Day | 2 Business Days | 2-3 Business Days |
| Ground | 1 Business Day | 1 Business Days | 1-2 Business Days |
Order by 2pm CST
If you place your order by 2pm CST, Monday through Friday, your order will be shipped the same day (excluding holidays). This applies to US orders only, excluding California. Due to shipping schedules, California orders have a longer time in transit when shipped same day, therefore they are shipped the following morning to ensure quicker arrival.
If an order is placed on hold for any reason, you will be notified within 24 hours. Orders will remain on hold until confirmation of all pending details is received.
Orders placed by 2pm CST during special promotions or on holidays are excluded. We do not ship on national holidays.
This does not apply to international orders, Autoship orders, and orders paid for by check or echeck.
Specially shipped items are shipped separately from the rest of your order. These include Seafood, Meat, Fruit, Power Plates, Garden Towers, Vitality Saunas, Organic Mattresses, Wool Mattresses, Comforters, Water Filtration Systems, Complete Probiotics 100 Billion CFU, Testing Kits, and Some Books and Media.
$4.95 Shipping for Orders Under $49
$4.95 shipping applies only to orders shipped within the Contiguous U.S. using the standard UPS or USPS shipping method. This method of shipping only applies to orders weighing less than 20 pounds.
Please note: expedited shipping options do not qualify for $4.95 shipping and are subject to the rates of the carrier.
Flat Rate Shipping
Packages over 20 pounds are subject to higher shipping rates based on weight, destination, and shipping method. Please view the tables below for the Economy rates.
Packages shipped outside of the U.S. are subject to the rates of the carrier.*